Refund policy

1. Returns

• Returns must be requested within 7 days of delivery.

• Items must be unused, in original packaging, and in the same condition received.

• Certain items (personal care, innerwear, customized products, clearance items) are non-returnable.

To initiate a return, email us at [your email] with your order number and reason for return.

2. Refunds

• Once we receive and inspect your returned item, we will notify you.

• If approved, refunds will be processed within 5–7 business days to your original payment method.

• COD orders may be refunded via bank transfer or store credit.

3. Damaged or Wrong Items

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos/video proof.

4. Return Shipping

• Customers may be responsible for return shipping unless the item was defective or incorrect.